Commonwealth Bank is proud to be one of the top providers of integrated financial services. The bank provides an wide array of integrated financial services covering all sectors like retail banking , funds management , business banking , share broking, insurance etc.

The Commonwealth Bank provides retail banking services which include loans for home, personal purpose, credit cards and term deposits. The bank also provides business loans, loans for buying equipment and finance for rural and agricultural business products.

The Bank offers a full and comprehensive package of services like investment products and superannuation. Customers invest directly in the investment funds or invest through the Group’s most trusted product, named First Choice.

The asset management division of The Commonwealth Bank manages and takes care of   investment portfolios foe a diverse section of their business and retail clients.

The Group provides master trusts, insurance, disability insurance, and is the largest life insurance group in Australia and the largest manager of retail superannuation, pensions etc. Their Life insurance operations are also being carried out in New Zealand where they are known as ASB. The group has a large market share in Asia Pacific too.

The international presence of the bank is felt in Indonesia where it is called PT Bank Commonwealth, in China where they have invested 11% in Jinan City Commercial Bank and 19.9 per cent in Hangzhou City Commercial Bank and in Fiji where they are named Colonial National Bank. In Malaysia they have a majority in life insurance sector.

The Commonwealth Bank has four divisions, targeted for customer aligning and product development.
Retail Banking Services focuses on meeting the financial requirements of individuals and small business customers.

Premium Business services are the division that is established for the wealth and relationship management to cater to the needs of premium clients of the Commonwealth bank. Australia’s online broking service also forms a part of this division.

The fund management of Commonwealth Bank, the domestic insurance and the distribution capability is placed under the wealth management division.

International Financial Services focus on off shore growth in the Asia Pacific region. The key markets for the bank are Indonesia, Vietnam, China and India. International Financial Services is also responsible for the retail banking and life insurance operations in New Zealand Fiji and Indonesia and also in China.

Financial Services and Risk Management, Enterprise IT, Human Resources Marketing and Communications are the four support divisions of The Commonwealth Bank.

The Commonwealth Bank has 1,009 branches and Over 3,300 ATMs approximately. It has over 10 call centers, which can smoothly handle over 120 million calls a year. It continues to remain the most trusted bank in Australia.